The ADA statute identifies who is a person with a disability, who has obligations under the ADA, general non-discrimination requirements and other basic obligations. It delegates fleshing out those obligations to federal agencies. The agencies issue regulations and design standards. The regulations have the details on the rights of people with disabilities and responsibilities of employers, state and local governments, transportation providers, businesses and non-profit organizations. The design standards specify how many entrances need to be accessible, how many toilet rooms and the design for those elements.  To know what the ADA requires, you need to read the law, regulations and design standards.  
In short, the ADA is meant to protect disabled individuals as they go about their daily lives. These regulations ensure that people with disabilities are not denied entry into the above places or denied services by a company due to their disability. It is important to note that these regulations are now applicable to services that are provided online or through other digital formats. For example, if a company accepts job applications online, then it must ensure that a person with a disability can also apply for the job online. In other words, it is illegal to have barriers on the website that would keep the disabled individual from successfully completing their application. Fortunately, the ADA guidelines help to remove barriers and ensure that the Internet remains a space that people of all backgrounds and disabilities can use.
Another federal agency, the Architectural and Transportation Barriers Compliance Board (ATBCB), also known as the Access Board, issues guidelines to ensure that buildings, facilities and transit vehicles are accessible to people with disabilities. The Guidelines & Standards issued under the ADA and other laws establish design requirements for the construction and alteration of facilities. These standards apply to places of public accommodation, commercial facilities, and state and local government facilities.
ADA website compliance is about making sure that everyone has equal access to all the elements on your website and apps. That may mean you need to provide alternatives for some of the functions and content on your site in order to meet ADA website compliance standards. Here’s a quick rundown of some of the accommodations that need to be incorporated into your website to meet the ADA guidelines:
(function(){"use strict";function s(e){return"function"==typeof e||"object"==typeof e&&null!==e}function u(e){return"function"==typeof e}function l(e){X=e}function a(e){G=e}function c(){return function(){r.nextTick(d)}}function f(){var e=0,n=new ne(d),t=document.createTextNode("");return n.observe(t,{characterData:!0}),function(){t.data=e=++e%2}}function p(){var e=new MessageChannel;return e.port1.onmessage=d,function(){e.port2.postMessage(0)}}function h(){return function(){setTimeout(d,1)}}function d(){for(var e=0;et.length)&&(n=t.length),n-=e.length;var r=t.indexOf(e,n);return-1!==r&&r===n}),String.prototype.startsWith||(String.prototype.startsWith=function(e,n){return n=n||0,this.substr(n,e.length)===e}),String.prototype.trim||(String.prototype.trim=function(){return this.replace(/^[\s\uFEFF\xA0]+|[\s\uFEFF\xA0]+$/g,"")}),String.prototype.includes||(String.prototype.includes=function(e,n){"use strict";return"number"!=typeof n&&(n=0),!(n+e.length>this.length)&&-1!==this.indexOf(e,n)})},"./shared/require-global.js":function(e,n,t){e.exports=t("./shared/require-shim.js")},"./shared/require-shim.js":function(e,n,t){var r=t("./shared/errors.js"),o=(this.window,!1),i=null,s=null,u=new Promise(function(e,n){i=e,s=n}),l=function(e){if(!l.hasModule(e)){var n=new Error('Cannot find module "'+e+'"');throw n.code="MODULE_NOT_FOUND",n}return t("./"+e+".js")};l.loadChunk=function(e){return u.then(function(){return"main"==e?t.e("main").then(function(e){t("./main.js")}.bind(null,t))["catch"](t.oe):"dev"==e?Promise.all([t.e("main"),t.e("dev")]).then(function(e){t("./shared/dev.js")}.bind(null,t))["catch"](t.oe):"internal"==e?Promise.all([t.e("main"),t.e("internal"),t.e("qtext2"),t.e("dev")]).then(function(e){t("./internal.js")}.bind(null,t))["catch"](t.oe):"ads_manager"==e?Promise.all([t.e("main"),t.e("ads_manager")]).then(function(e){t("./ads_manager/main.js")}.bind(null,t))["catch"](t.oe):"publisher_dashboard"==e?t.e("publisher_dashboard").then(function(e){undefined,undefined,undefined,undefined,undefined,undefined,undefined,undefined}.bind(null,t))["catch"](t.oe):"content_widgets"==e?Promise.all([t.e("main"),t.e("content_widgets")]).then(function(e){t("./content_widgets.iframe.js")}.bind(null,t))["catch"](t.oe):void 0})},l.whenReady=function(e,n){Promise.all(window.ansWebWebpackChunks.map(function(e){return l.loadChunk(e)})).then(function(){n()})},l.installPageProperties=function(e,n){window.Q.settings=e,window.Q.gating=n,o=!0,i()},l.assertPagePropertiesInstalled=function(){o||(s(),r.logJsError("installPageProperties","The install page properties promise was rejected in require-shim."))},l.prefetchAll=function(){t("./settings.js");Promise.all([t.e("main"),t.e("qtext2")]).then(function(){}.bind(null,t))["catch"](t.oe)},l.hasModule=function(e){return!!window.NODE_JS||t.m.hasOwnProperty("./"+e+".js")},l.execAll=function(){var e=Object.keys(t.m);try{for(var n=0;n

Yes, all websites must have hand rails in the rest rooms, ramps in lieu of front porch stairs and elevators with doors wide enough for wheelchairs to be easily loaded into them. Seriously though, ADA only covers Americans, and the Internet is hardly just an American institution. Besides, browsers can already be configured to override the web designer’s pre-configured fonts, font sizes, font and page and page background colors, etc, to make it much easier to read. Also, the big 3 Operating Systems (MS Windows, MAC, and Linux) have text-to-speech programs which will allow the computer to read...


Case law has been the most helpful in illuminating the implications of the ADA for websites.There have been lawsuits involving companies like Expedia, Hotels.com, Southwest Airlines, and Target as defendants and primarily featuring accessibility organizations as plaintiffs. These cases had mixed results, but each helped clarify the ADA's jurisdiction on the web. 
You may have installed a ramp, increased the width of your door frames, or made other accommodations to ensure that your physical premises are accessible to all. The requirement for equal access used to only apply to physical locations and storefronts, but now the government is actively ensuring that the requirements for ADA accessibility include online properties such as websites and mobile apps.
The ADA statute identifies who is a person with a disability, who has obligations under the ADA, general non-discrimination requirements and other basic obligations. It delegates fleshing out those obligations to federal agencies. The agencies issue regulations and design standards. The regulations have the details on the rights of people with disabilities and responsibilities of employers, state and local governments, transportation providers, businesses and non-profit organizations. The design standards specify how many entrances need to be accessible, how many toilet rooms and the design for those elements.  To know what the ADA requires, you need to read the law, regulations and design standards.  
!function(n,t){function r(e,n){return Object.prototype.hasOwnProperty.call(e,n)}function o(e){return void 0===e}if(n){var i={},s=n.TraceKit,u=[].slice,l="?";i.noConflict=function(){return n.TraceKit=s,i},i.wrap=function(e){function n(){try{return e.apply(this,arguments)}catch(e){throw i.report(e),e}}return n},i.report=function(){function e(e){l(),h.push(e)}function t(e){for(var n=h.length-1;n>=0;--n)h[n]===e&&h.splice(n,1)}function o(e,n){var t=null;if(!n||i.collectWindowErrors){for(var o in h)if(r(h,o))try{h[o].apply(null,[e].concat(u.call(arguments,2)))}catch(e){t=e}if(t)throw t}}function s(e,n,t,r,s){var u=null;if(y)i.computeStackTrace.augmentStackTraceWithInitialElement(y,n,t,e),a();else if(s)u=i.computeStackTrace(s),o(u,!0);else{var l={url:n,line:t,column:r};l.func=i.computeStackTrace.guessFunctionName(l.url,l.line),l.context=i.computeStackTrace.gatherContext(l.url,l.line),u={mode:"onerror",message:e,stack:[l]},o(u,!0)}return!!f&&f.apply(this,arguments)}function l(){!0!==p&&(f=n.onerror,n.onerror=s,p=!0)}function a(){var e=y,n=d;d=null,y=null,m=null,o.apply(null,[e,!1].concat(n))}function c(e){if(y){if(m===e)return;a()}var t=i.computeStackTrace(e);throw y=t,m=e,d=u.call(arguments,1),n.setTimeout(function(){m===e&&a()},t.incomplete?2e3:0),e}var f,p,h=[],d=null,m=null,y=null;return c.subscribe=e,c.unsubscribe=t,c}(),i.computeStackTrace=function(){function e(e){if(!i.remoteFetching)return"";try{var t=function(){try{return new n.XMLHttpRequest}catch(e){return new n.ActiveXObject("Microsoft.XMLHTTP")}},r=t();return r.open("GET",e,!1),r.send(""),r.responseText}catch(e){return""}}function t(t){if("string"!=typeof t)return[];if(!r(x,t)){var o="",i="";try{i=n.document.domain}catch(e){}var s=/(.*)\:\/\/([^:\/]+)([:\d]*)\/{0,1}([\s\S]*)/.exec(t);s&&s[2]===i&&(o=e(t)),x[t]=o?o.split("\n"):[]}return x[t]}function s(e,n){var r,i=/function ([^(]*)\(([^)]*)\)/,s=/['"]?([0-9A-Za-z$_]+)['"]?\s*[:=]\s*(function|eval|new Function)/,u="",a=10,c=t(e);if(!c.length)return l;for(var f=0;f0?s:null}function a(e){return e.replace(/[\-\[\]{}()*+?.,\\\^$|#]/g,"\\$&")}function c(e){return a(e).replace("<","(?:<|<)").replace(">","(?:>|>)").replace("&","(?:&|&)").replace('"','(?:"|")').replace(/\s+/g,"\\s+")}function f(e,n){for(var r,o,i=0,s=n.length;ir&&(o=s.exec(i[r]))?o.index:null}function h(e){if(!o(n&&n.document)){for(var t,r,i,s,u=[n.location.href],l=n.document.getElementsByTagName("script"),p=""+e,h=/^function(?:\s+([\w$]+))?\s*\(([\w\s,]*)\)\s*\{\s*(\S[\s\S]*\S)\s*\}\s*$/,d=/^function on([\w$]+)\s*\(event\)\s*\{\s*(\S[\s\S]*\S)\s*\}\s*$/,m=0;m]+)>|([^\)]+))\((.*)\))? in (.*):\s*$/i,i=n.split("\n"),l=[],a=0;a=0&&(g.line=v+j.substring(0,x).split("\n").length)}}}else if(i=p.exec(o[w])){var _=n.location.href.replace(/#.*$/,""),T=new RegExp(c(o[w+1])),E=f(T,[_]);g={url:_,func:"",args:[],line:E?E.line:i[1],column:null}}if(g){g.func||(g.func=s(g.url,g.line));var k=u(g.url,g.line),A=k?k[Math.floor(k.length/2)]:null;k&&A.replace(/^\s*/,"")===o[w+1].replace(/^\s*/,"")?g.context=k:g.context=[o[w+1]],h.push(g)}}return h.length?{mode:"multiline",name:e.name,message:o[0],stack:h}:null}function w(e,n,t,r){var o={url:n,line:t};if(o.url&&o.line){e.incomplete=!1,o.func||(o.func=s(o.url,o.line)),o.context||(o.context=u(o.url,o.line));var i=/ '([^']+)' /.exec(r);if(i&&(o.column=p(i[1],o.url,o.line)),e.stack.length>0&&e.stack[0].url===o.url){if(e.stack[0].line===o.line)return!1;if(!e.stack[0].line&&e.stack[0].func===o.func)return e.stack[0].line=o.line,e.stack[0].context=o.context,!1}return e.stack.unshift(o),e.partial=!0,!0}return e.incomplete=!0,!1}function g(e,n){for(var t,r,o,u=/function\s+([_$a-zA-Z\xA0-\uFFFF][_$a-zA-Z0-9\xA0-\uFFFF]*)?\s*\(/i,a=[],c={},f=!1,d=g.caller;d&&!f;d=d.caller)if(d!==v&&d!==i.report){if(r={url:null,func:l,args:[],line:null,column:null},d.name?r.func=d.name:(t=u.exec(d.toString()))&&(r.func=t[1]),"undefined"==typeof r.func)try{r.func=t.input.substring(0,t.input.indexOf("{"))}catch(e){}if(o=h(d)){r.url=o.url,r.line=o.line,r.func===l&&(r.func=s(r.url,r.line));var m=/ '([^']+)' /.exec(e.message||e.description);m&&(r.column=p(m[1],o.url,o.line))}c[""+d]?f=!0:c[""+d]=!0,a.push(r)}n&&a.splice(0,n);var y={mode:"callers",name:e.name,message:e.message,stack:a};return w(y,e.sourceURL||e.fileName,e.line||e.lineNumber,e.message||e.description),y}function v(e,n){var t=null;n=null==n?0:+n;try{if(t=m(e))return t}catch(e){if(j)throw e}try{if(t=d(e))return t}catch(e){if(j)throw e}try{if(t=y(e))return t}catch(e){if(j)throw e}try{if(t=g(e,n+1))return t}catch(e){if(j)throw e}return{mode:"failed"}}function b(e){e=1+(null==e?0:+e);try{throw new Error}catch(n){return v(n,e+1)}}var j=!1,x={};return v.augmentStackTraceWithInitialElement=w,v.guessFunctionName=s,v.gatherContext=u,v.ofCaller=b,v.getSource=t,v}(),i.extendToAsynchronousCallbacks=function(){var e=function(e){var t=n[e];n[e]=function(){var e=u.call(arguments),n=e[0];return"function"==typeof n&&(e[0]=i.wrap(n)),t.apply?t.apply(this,e):t(e[0],e[1])}};e("setTimeout"),e("setInterval")},i.remoteFetching||(i.remoteFetching=!0),i.collectWindowErrors||(i.collectWindowErrors=!0),(!i.linesOfContext||i.linesOfContext<1)&&(i.linesOfContext=11),void 0!==e&&e.exports&&n.module!==e?e.exports=i:"function"==typeof define&&define.amd?define("TraceKit",[],i):n.TraceKit=i}}("undefined"!=typeof window?window:global)},"./webpack-loaders/expose-loader/index.js?require!./shared/require-global.js":function(e,n,t){(function(n){e.exports=n.require=t("./shared/require-global.js")}).call(n,t("../../../lib/node_modules/webpack/buildin/global.js"))}});
Technology is changing, and many website designers are using creative and innovative ways to present web-based materials. These changes may involve new and different access problems and solutions for people with disabilities. This Chapter discusses just a few of the most common ways in which websites can pose barriers to access for people with disabilities. By using the resources listed at the end of this Chapter, you can learn to identify and address other barriers.

People with disabilities may use a number of special tools to interact with websites such as: screen readers, speech recognition software, touch screen devices, captioning devices (for video content), Braille, screen magnifiers, alternative keyboard devices, and head pointers. It is important to make sure your website complies with standards that make it possible for those with diverse disabilities to successfully interact with your website. 


When the law was enacted in 1990, it did not specifically address website accessibility for the disabled, but this has become a much-discussed topic in recent years. In 2006, Target settled a class action lawsuit alleging Target.com was inaccessible to the blind, in violation of the ADA, and in 2015 both Reebok and the NBA were hit with a class action lawsuit that alleged their websites did not accomodate the blind and visually impaired.
People with disabilities may use a number of special tools to interact with websites such as: screen readers, speech recognition software, touch screen devices, captioning devices (for video content), Braille, screen magnifiers, alternative keyboard devices, and head pointers. It is important to make sure your website complies with standards that make it possible for those with diverse disabilities to successfully interact with your website. 

I am struggling with this right now. Alt text, captions, audio (read to me) options are good. I work with an accounting software app that redesigned its palette to red, black, and gray. No green to signify income. Made no sense to me and their gray text (also very skinny sans serif) made reading many nav bars difficult. Some URLs are accessible from the build-out, but the DIY sites often don't have the same capacity. As with secure sites, I think google will be downgrading those sites with little or no compliance or accessibility add-ons.
In short, the ADA is meant to protect disabled individuals as they go about their daily lives. These regulations ensure that people with disabilities are not denied entry into the above places or denied services by a company due to their disability. It is important to note that these regulations are now applicable to services that are provided online or through other digital formats. For example, if a company accepts job applications online, then it must ensure that a person with a disability can also apply for the job online. In other words, it is illegal to have barriers on the website that would keep the disabled individual from successfully completing their application. Fortunately, the ADA guidelines help to remove barriers and ensure that the Internet remains a space that people of all backgrounds and disabilities can use.
According to the DOJ, “Being unable to access websites puts individuals with disabilities at a great disadvantage in today’s society.” With these words in mind, the DOJ has rapidly adopted the role of web accessibility enforcer. A failure to make digital content, including websites, accessible to all individuals regardless of their emotional, physical, or mental disabilities, can result in hefty fines and class action lawsuits. In short, the DOJ is dedicated to making sure that individuals with disabilities have the same equal access to the benefits that are available online. Creating equal access is only possible if organizations a) understand the requirements of web accessibility, b) know that web accessibility is an obligation under the ADA, and c) make web accessibility a priority. The value that awaits when organizations adhere to digital accessibility laws can be measured in more than dollars and cents.
As I mentioned above, under each WCAG 2.1 principle is a list of guidelines, and under each guideline are compliance standards, with techniques and failure examples at each level. Some guidelines include only Level A items; others include items for multiple levels of conformance, building from A to AAA. At each stage, you can easily see what more you would need to do to reach Level AA or AAA. In this way, many websites include elements at multiple levels of accessibility.
While the influx of the dot.com world eliminated the need for brick-and-mortar locations for all stores (think eBay or Amazon), all of the above categories typically had a headquarters, if not multiple locations where one could visit and interact.  This would ensure a unique experience, often depending on the individual needs of the visitor. For instance, when visiting a municipal building or institute of learning, a variety of methods are available to get to higher floors (stairs, elevators, ramps and escalators).
If your hotel used responsive web design when creating your online marketing strategies, you’re already meeting many of the ADA compliant regulations for hotel websites. You will still need to make some changes, but you definitely have a head start. Making the changes now, before your business is the target of a lawsuit or government action, makes good business sense.   
So, without a clear set of accessibility regulations to comply with, how can you tell if your website is compliant? The best measure available is the aforementioned WCAG 2.0 Level AA guidelines. WCAG standards have been the guiding accessibility principle in the European Union and other countries since 1999, with the most recent update taking effect in Spring of 2018. While WCAG is a set of recommended actions rather than enforceable legislation, it forms the backbone of many online accessibility laws around the world and offers a strong model for any American organization striving to provide equal access for all users.
The ADA is the Americans with Disabilities Act, passed almost 30 years ago in 1990. This act was originally put in motion pertaining solely to physical location. It requires establishments to provide people with disabilities easy access to various levels throughout the business. This act was set to achieve an equal experience to all people, handicapped or not.
×